What’s your return policy?
Given the perishable and seasonal nature of flowers, returns of fresh flowers or greenery are not possible; however, if you are unsatisfied with the quality of your bouquet or arrangement, please do let us know and we will make it right. Similarly, because getting the best flowers for you means ordering in advance from my suppliers, I cannot refund an order that is cancelled less than one week from delivery date (or class date, for classes).
Can I get my flowers delivered?
Certainly! We offer delivery within 30 miles of Ben Avon, PA. It’s $5 for our immediate neighboring boroughs, $20 within Allegheny County. Delivery outside the County starts at $30, and we’ll touch base with you about any necessary price adjustments to that starting price. If you would like to pick up your order, pickup is in Ben Avon PA, and is free of charge. (NOTE: delivery for full service wedding packages is discussed in our planning process!)
What does Prêt à Porter mean?
Prêt à Porter is a term that comes from the world of fashion design, and designates clothing made in specific sizes but not custom designed for an individual; the term means “ready to wear” outfits are ready to wear off the rack. Our flowers are a key part of your event fashion design, so we like the idea that they are ready to go, that is, ready to wear!
Can I customize my prêt à porter choices?
At this time, we’re not offering customization to these à la carte collections. By offering pre-designed arrangements, we are able to serve a wider variety of price points. If you are interested in a custom design, please send us an inquiry and we’ll be thrilled to chat with you about your event! Aenean eu justo sed elit dignissim aliquam. Donec eget risus diam.
Will the flowers be in good shape at my event?
We deliver the flowers fully hydrated and well-packed to keep them as fresh as possible! After the flowers leave our hands, however, we are not responsible for their care or condition. We do include instructions about how to best take care of your flowers and these should be followed for your flowers to look their best!
Can you set up my flowers at my venue?
The prêt à porter items are priced for you to set them up yourself. If you need set up help, contact us (studio.fleuraison@gmail.com) about the possibility of adding on a set up fee; this isn’t always possible, but depending on our calendar, we may be able to lend a hand!
However, please note that these collections are for you to take home; we do not do event takedown or remove flowers after an event that uses these à la carte items.
Floral Selection
We are working with natural items, not all of which are available year round. Therefore you are promised arrangements that match the style and colors you’ve ordered, but we reserve the right to switch out flower and vase selections depending on actual availability at the time of your event–this way we can get you the flowers that actually look best at the time of your event!